TOUR DESCRIPTION

MEETING POINT / VOUCHER REDEMPTION

• Pick up and Drop off at your hotel lobby in Cancun / Riviera Maya
• This tour is on shared basis and there is a private guide for up to 15 people
• You must complete your online booking in order to receive your Confirmation and Booking Report Voucher via e-mail and this must be presented upon your pick up on the tour date
• Children rate are considered from 5 -11, Infants under 4 years old. Pricing includes sales tax
• NOTE: Your hotel room number is required prior to your tour date for scheduling and confirming your pick up time, find further instructions described on the Confirmation and Booking Report Voucher

HIGHLIGHTS

• Small group tour for more personable experience
• Professional & certified tour guide explaining throughout whole trip
• Rated "The most spectacular Cenote/Under groundriver in the region" by Discovery Channel

INCLUDES

• Hotel pick-up 7:00 to 7:30 am and return around 3:30 pm
• First class transportation Van equipped with A/C
• Admission fees to archaeological site and cenote
• English speaking professional certified tour guide
• Liability road insurance, parking lot and toll road fees
• Mexican lunch, soft drink and purified bottled water
• Changing rooms/restrooms

EXCLUSIONS

• Gratuities
• Snacks
• Locker rental at Cenote
• Approximately a $6 USD fee for the use of video Camera at the archaeological site

CONSIDER THIS BEFORE BOOKING

• Great for all ages
• Warm temperatures in the summertime
• You cannot climb the buildings at this site
• Biodegradable sunblock, comfortable clothing, swimsuits, and personal towel
• Locker rental is available at the cenote
• Our pricing is constantly updated to ensure our customers always receive the best price available-we 100% guarantee it

CANCELATION POLICY

Due to the LIMITED CAPACITY of passenger availability for small group tours or private tours, a cancellation fee of 20% is charged when canceling once reservations and payment have been made and confirmed.

If you cancel at least 7 day(s) in advance of the scheduled departure, there is 30% cancellation fee.
If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50% cancellation fee.
If you cancel within 2 day(s) of the scheduled departure, there is a 100 % cancellation fee.

RESCHEDULING POLICY:

If you need to reschedule your tour date, you must notify via email at Info@cancuntoursunlimited.com or call at +1 (801) 704-0792 with a minimum of two days in advance of your scheduled tour and it is subject to availability. A 10% rescheduling fee will apply.

We will notify you via email prior to your tour date if the tour must be cancelled for any reason including weather conditions of which you’ll receive a full refund or be able to reschedule your trip with no penalty.