TOUR DESCRIPTION

MEETING POINT / VOUCHER REDEMPTION

• You must complete your online booking in order to receive your Confirmation and Booking Report Voucher with your official e-ticket of the park via e-mail and this must be presented at Xcaret park or upon your pick up on the tour date
• With Transportation purchased: Pick up and Drop off at your hotel lobby in Cancun / Riviera Maya
• This tour is on shared basis transportation with a tour conductor for up to 45 passengers
• Pricing includes sales taxes
• NOTE: Your hotel room number is required prior to your tour date for scheduling and confirming your pick up time, find further instructions described on the Confirmation and Booking Report Voucher

HIGHLIGHTS

• Enjoy unique sensations through more than 15 sensorial activities
• Feel amazed as you interact in multiple scenarios of optical illusions and put your senses to test ... and you sanity
• Experience a new kind of Theme park, something like no other!

INCLUDES

• Hotel pick-up 7:00 to 7:30 am and return around 2:30 pm
• First class transportation equipped with A/C
• Admission fees to Xenses Park
• Lockers, restrooms and showers
• Pinwheel
• Way of Dwarfs and Giants
• Xensatorium
• Underground Arteries Labyrinth
• The Eden
• Xítric Garden
• The Heartbeat
• Town / Picture This
• The Breather
• Slip
• Bird Flight
• Riverlaxing
• Sludgerie
• Rain
• Marblelous
• WiFi in main lobby

EXCLUSIONS

• Photos
• Towels
• Souvenirs
• Gift and snack shops (with extra cost)
• Meal not included

CONSIDER THIS BEFORE BOOKING

• Our pricing is constantly updated to offer the best price available and ensure our customers’ satisfaction. WE GUARANTEE!
• Great for all ages
• 5-hr Circuit activity
• Sunblock, comfortable clothing, swimsuits and personal towel
• Biodegradable sunscreen is recommended
• Cameras are not permitted in all the activities
• You will get wet in each activity. Bring a change of dry clothes

CANCELATION POLICY

Please note: Once you complete your online purchase for your activity, you will receive a first e-mail containing your Confirmation and Booking report, you will also receive a secondary e-mail with an official ticket voucher to be redeemed upon your arrival at Xcaret Park. The ticket voucher will appear under the name of the buyer and a photo ID will be required upon ticket redemption at the park.

If transportation is purchased, our drivers will verify you have both your photo ID and your ticket voucher upon your pick up.

All reservation of tours involving theme & attraction parks are non-refundable due to the parks cancellation and refund policy if canceled.

Only change of dates can be offered up to a maximum of 180 days after the original scheduled tour date.

RESCHEDULING POLICY:

If you need to reschedule your tour date, you must notify via email at Info@cancuntoursunlimited.com or call at +1 (801) 691-0281 with a minimum of 2 days in advance of your scheduled tour and it is subject to availability. A 10% rescheduling fee will apply.

We will notify you via email prior to your tour date if the tour must be cancelled for any reason including weather conditions of which you’ll receive a full refund or be able to reschedule your trip with no penalty.